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And the replacement they sent out was REMANUFACTURED (scratched - no user manuals).Think about this from a customer's perspective:Linksys manufactures a defective product.Linksys makes the customer pay the shipping costs to return the defective product.Linksys sends out a used, refurbished replacement.Poor business practice if you ask me. Probably a thermal issue with the power supply caused premature death.I could not return the defective unit to Amazon because the package was opened and more than 30 days had elapsed since the purchase (we had to wait a long time to get the house wiring ready for cable). But the next morning, there were no lights on the modem. They determined that the modem was defective and issued an RMA.They made me PAY to return their defective modem to them. My Linksys CM100 modem died after less than 12 hours of use. It worked fine when the cable technician setup our service. So, I contacted Cisco/Linksys customer service.
It has not gone out on me once and is extremely tinny compared to my last one from Motorola that kept disconnecting. I recommend. This does a great job. No complaints at all, it is well worth the $60 because now I don't have to pay to rent one.
I have Cox cable which came with the original Terayon TJ715 modem. I wish I would have bought the Linksys CM100 modem sooner.
Extremely easy set-up and compact. I had to reboot my modem and router everyday.
My internet service used to drop every day and it was very slow. I have the modem connected to a Linksys wireless router and all of my computers are working just fine.
This is a great and affordable cable modem if you are looking to replace an older model. WOW.
Now, the speed is unbelievable and I have not had to reboot the modem.
It wasn't the modem. The savings of modem rental work in your favor and the small size of the unit make it very convenient to have, and it's reliability is impressive. Thus I bought this modem likely for nothing.Except that it works incredibly well since my connection has not wavered outside of cable maintenance periods ever since. On a tech's suggestion I decided to buy my own, but this time go with something different outside Motorola. It's easy to maintain, the diagnostics screens are helpful yet simple, and since I bought a laptop a few months ago, it works very well with my home network.
But towards the beginning of October last year I started experiencing major problems staying online and after an epic back-and-forth with the cable company that took two months to solve, I thought it would be the cable modem that caused the problem. Since I have a Linksys router, hey, it made sense to get the matching modem, right.At first, I still had those cable problems. Three weeks and one pole check later, I found out it was indeed something at the pole in the alley. The modem also keeps cool, the AC adapter isn't a brick and the lights on it are very easy to read.If you want a fine and dependable DOCSIS 2.0 modem, this is the one for you. Since I got cable modem service six years ago I had stuck with the Motorola Surfboard line, which I will not criticize nor praise because both the box I rented from the cable company (and bought five times over) and the later 5100 model bought from a co-worker worked very well for me.
I could've got a few generic brands, but doing research I came upon this model. Everything hums along, the modem isn't in your face or in the way, propped up like a small book on the computer cart against the desk.
I was amazed how quickly the cable modem came. I wasn't looking forward to contacting Charter to get the modem going but was pleasantly surprised when I brought up the software and in a short time the modem was working.
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